Limitation of Liability Policy

Effective Date: 1 Aug 2023

At Kwick Kargo, we value the trust you place in our services, and we're committed to ensuring your shipments are handled with care and precision. Our Limitation of Liability Policy sets forth the terms and conditions regarding our responsibility for your shipments, outlining the extent of our liability in various scenarios.

Standard Liability Coverage: Kwick Kargo provides a standard level of liability coverage for your shipments. This coverage is designed to provide compensation in the event of loss, damage, or delay to your shipment during transportation. However, it's important to note that this coverage is subject to specific limitations and exclusions, which are outlined in this policy.
Declared Value: You have the option to declare a higher value for your shipment, which may result in increased liability coverage. Declaring a higher value allows us to tailor our services to meet your specific needs and risk tolerance. Keep in mind that there might be associated costs based on the declared value.
Limitations: While we take every precaution to ensure the safe and timely delivery of your shipments, there are inherent risks involved in transportation. Our policy specifies limitations on liability for different types of shipments, which may vary based on factors such as shipment type, mode of transport, and declared value.
Exclusions: Our policy also highlights certain exclusions where our liability is limited or excluded altogether. These exclusions may include circumstances beyond our control, acts of nature, inherent nature of certain goods, insufficient packaging, and more. It's important to review these exclusions to understand their implications.
Claims Process: In the unfortunate event of loss, damage, or delay to your shipment, our policy provides clear guidance on initiating a claim. We'll work closely with you to ensure all required documentation is provided and the claim process is carried out smoothly and efficiently.
Alternative Insurance: For those seeking higher levels of coverage beyond our standard liability, we offer the option to acquire third-party insurance on a case-by-case basis. This additional coverage provides added peace of mind and tailored protection for your valuable shipments.
Transparency: Our commitment to transparency means that we want you to fully understand the extent of our liability and the options available to enhance coverage. We encourage open communication to ensure your shipments are adequately protected.
Continuous Improvement: We continuously evaluate and enhance our operational practices to minimize risks and enhance the safety of your shipments. Your feedback is important to us as we strive to provide the best possible service.

Our Limitation of Liability Policy is designed to strike a balance between providing reasonable coverage for your shipments and acknowledging the complexities of the transportation industry. We're dedicated to upholding our responsibilities and providing you with the information you need to make informed decisions about your shipping needs.

Here at Kwick Kargo, we truly appreciate the confidence you have in us to handle your shipments safely. Our Limitation of Liability Policy is like a clear set of rules that explain our responsibility for your shipments. It spells out how much we can be responsible for in different situations. We want you to know what to expect and feel assured that we take your shipments seriously.