Terms for LTL Shipping
Terms for LTL Shipping Services
Effective Date: 1 Aug 2023
These terms and conditions (referred to as the "Terms") outline the agreement between you and Kwick Kargo concerning the use of our Less Than Truckload (LTL) shipping services provided through the Kwick Quote System. By using our LTL shipping services, you agree to comply with these Terms. Please read them carefully.
1. Use of Kwick Quote System
1.1 The Kwick Quote System allows you to obtain quotes for LTL shipping services based on the information you provide. The accuracy of the information is essential for accurate pricing.
1.2 It's your responsibility to ensure that the shipment details are accurate, including the weight, dimensions, origin, and destination addresses. Any discrepancies could lead to updated quotes, charges for adjustments, or potential delays in service.
1.3 For our regular Less Than Truckload (LTL) Services, we welcome shipments on Crates & Pallets as standard. However, other packaging types will require approval, and it's important to note that loose items cannot be accepted unless they have been specifically approved for transportation.
2. Booking and Payment
2.1 Upon accepting a quote, you can proceed to book the LTL shipment. The booking is confirmed once payment is processed.
2.2 Payment can be made using various methods, as outlined in our Payment and Billing Policy.
3. Shipment Handling and Requirements
3.1 You must ensure that the shipment is properly packaged, labeled, and secured for transportation. Any special handling requirements should be communicated during the booking process.
3.2 You agree not to ship prohibited or hazardous materials through our LTL services. It's your responsibility to be aware of the items that are not allowed.
4. Pickups and Deliveries
4.1 You are responsible for ensuring that the shipment is ready for pickup at the designated location. Missed pickups may incur additional charges, as per our Missed Pickup Policy.
4.2 Delivery times are estimated and not guaranteed unless explicitly specified. Delays may occur due to factors beyond our control, as detailed in our Delay in Delivery Policy.
5. Tracking and Communication
5.1 Through our Integrated System, you'll receive consistent shipment tracking and status notifications via regular emails and updates. You can easily keep tabs on the advancement of your LTL shipment using our Tracking System.
5.2 Clear communication with our customer support team is crucial for addressing any issues, changes, or inquiries related to your shipment.
6. Cancellation and Refunds
7. Limitations of Liability
7.1 Our liability for loss, damage, or delay of your LTL shipment is subject to the terms specified in our Limitation of Liability Policy.
8. Dispute Resolution
8.1 Any disputes arising from the use of our LTL shipping services will be handled in accordance with our Dispute Resolution Policy.
9. Changes to Terms
9.1 Kwick Kargo reserves the right to modify or update these Terms at any time. Updated versions will be posted on our website, and it is your responsibility to review them periodically.
These Terms for LTL Shipping Services provide the basis for a smooth and reliable shipping experience through the Kwick Quote System. If you have any questions or concerns, please don't hesitate to contact us.
We believe in honesty. Here's a clear explanation of Kwick Kargo's Terms for Less Than Truckload (LTL) Shipping Services. When you choose our LTL shipping via the Kwick Quote System, there are key points to remember.